Shipping Policy

Delivery

At Royal Mist Novelties & Lifestyle, we offer fast, reliable same-day delivery for orders placed before 4:20 PM. Orders are dispatched and shipped on the same day they are received.

Shipping Costs

Shipping costs are calculated based on delivery location:

Nairobi (Local): KSh 300
Other locations: Cost varies based on distance and carrier rates

Delivery Timeframe

We aim to deliver orders within 24 hours of dispatch. Delivery times may vary depending on location, traffic conditions, and carrier availability. We work with trusted local delivery partners to ensure your order reaches you safely and on time.

Order Tracking

All orders are tracked using our integrated delivery management system. You will receive updates on your order status via SMS and email throughout the shipping and delivery process.